Deliveries by carrier are charged at £10.00 for small orders and £15.00 for large orders. Please note for Highlands and Islands delivery takes approximately 3 to 4 days. No charge is made if you collect your order.
You may collect your order from the Awards4U showroom during our opening hours of 8am – 6pm Monday to Friday and between 8am – 12.30pm on Saturdays. Our showroom is located at: 847 Honeypot Lane Stanmore Middlesex HA7 1AR. We can also arrange to have your order delivered to you or your venue.
Returns Policy. You may return an item for a refund or credit within 15 days of receiving it, as long as it is in its original condition and packaging, however, where engraving has been applied directly onto an item, we will not be able to offer a refund if the original instructions were wrong or the wrong size trophy was ordered. Delivery charges can only be refunded if the return is due to our error.We must approve all returns prior to their return. After a return has been received, it will usually take a week to process. If using a credit card, refunds will have to be credited to your credit card. If paying by cheque or bank transfer, a refund cheque will be mailed to you or a transfer into your account.